Track expiries and renewals

The Expiry Command Center pulls every date-bounded deadline in your workspace into one ranked list, so you can plan the quarter without opening five different pages. It covers hardware warranties, hardware end-of-life, software license expiries, license renewals, and employee offboarding dates.

The page is read-only — it surfaces and prioritises deadlines but doesn't change anything. Every row deep-links to the record where you take action. Open it from Expiries in the admin sidebar, under the Operations group.

:::note Before you begin

• You have an admin role (admin, it-admin, or super-admin).
• The deadlines you want to see are filled in on the source records — warranty and end-of-life dates on hardware, expiry and renewal dates on licenses, an end date on the departing user. Records with no date set never appear here. :::

What the page shows

The Command Center looks 90 days ahead plus anything already overdue. Deadlines further out than 90 days don't appear — use the source pages (hardware, software) for long-tail planning. A red badge on the sidebar Expiries link counts the overdue hardware and license deadlines at a glance.

Five kinds of deadline feed the list, each with its own colour-coded tag:

Tag	Source field	Pulled from	Excluded	Row subtitle
Warranty	warranty_expires_at	Hardware assets	Disposed and retired assets	Current holder, or Unassigned
End of life	end_of_life_at	Hardware assets	Disposed and retired assets	Ready to retire or refresh
License	expires_at	Software licenses	Anything not Active, Trial, or Pending renewal	Seats used vs. total, when set
Renewal	renewal_date	Software licenses	Anything not Active or Pending renewal	Renewal cost, when set
Offboarding	end_date	Users	Already-offboarded users	Department, or email as a fallback

note

A single license can appear twice — once as a License row (when it expires) and once as a Renewal row (when it's up for renewal) — because those are two different dates with two different actions. That's expected, not a duplicate.

Read the three buckets

Below the filter, deadlines are grouped into three buckets so the most urgent work sits at the top. The same three counts appear as KPI cards across the top of the page.

Bucket	Window	What it means	KPI card blurb
Overdue	Date is before today	Past-due — handle immediately	Action was due before today.
Next 30 days	Today through day 30	Time-sensitive — queue POs, kick off renewals	Plan this week — queue POs, kick off renewals.
30–90 days out	Day 31 through day 90	On the horizon — a good time to review contracts	On the horizon — good time to review contracts.

When a bucket has items, its KPI card is ringed in colour: rose for Overdue, amber for Next 30 days. An empty bucket reads Nothing in this window.

Within each bucket, rows are sorted by date, soonest first. Each row shows the deadline date in YYYY-MM-DD, a relative countdown, the type tag, the record title, and the subtitle from the table above. The countdown reads:

Countdown	When
N days overdue	The date has passed. Shown in red.
Today	The deadline is today.
in N days	The deadline is in the future.

Act on a deadline

To act on a deadline, select its row. Each tag deep-links to the record where you do the work — the Command Center itself never changes a status or date.

Tag	Opens	What to do there
Warranty	The hardware asset's detail page	Renew or note the warranty; decide whether to repair, replace, or retire.
End of life	The hardware asset's detail page	Plan a refresh, then recover and retire the device.
License	The software license's detail page	Renew the contract, or let it lapse and revoke its seats.
Renewal	The software license's detail page	Review seat usage before you commit, then renew or renegotiate.
Offboarding	The user's offboarding checklist	Recover assets, revoke licenses, and disable the account before the end date.

tip

Work the Renewal rows against the SaaS spend dashboard and the utilization report. A renewal you can shrink or drop is the cheapest saving in the platform — reclaim dormant seats first, then renew for the count you actually use.

Filter by deadline type

To focus on one kind of work, use the type filter above the buckets. Selecting a tab reloads the page with only that deadline type, keeping the same three buckets.

Tab	Shows
All	Every deadline type (the default).
Warranties	Hardware warranty expiries only.
End of life	Hardware end-of-life dates only.
Licenses	Software license expiries only.
Renewals	Software license renewals only.
Offboarding	Employee offboarding deadlines only.

The selected tab is reflected in the page URL (for example, ?type=renewal), so you can bookmark or share a filtered view.

Verify

• The sidebar Expiries badge shows a count whenever any hardware or license deadline is overdue, and clears once none are. It counts overdue warranties, end-of-life, license expiries, and renewals — not offboarding — so it can be lower than the Overdue KPI card on the unfiltered view.
• A deadline you just set on a source record appears in the right bucket after you reload the page — within 90 days for future dates, or in Overdue if the date has passed.
• Selecting any row opens the matching source record.

Troubleshooting

Symptom	What to do
A deadline you expected is missing	Confirm the date is set on the source record, and that it falls within the next 90 days. Dates further out don't appear here.
A retired or disposed asset's warranty is missing	Warranty and end-of-life rows skip Disposed and Retired assets by design — those deadlines no longer need action.
A license is missing from Licenses or Renewals	License rows cover only Active, Trial, and Pending renewal status; renewal rows drop Trial. Check the license's status on its detail page.
The same license shows twice	One row is its expiry, the other its renewal — two separate dates. Filter to Licenses or Renewals to see just one.
A departing employee isn't listed	The user has no end date set, or their account is already marked offboarded. Set the end date on their user record.
The list looks empty	Nothing is due in the next 90 days under the current filter. Switch the tab to All, or plan long-tail items from the hardware and software pages.

Related

SaaS spend dashboardSee software spend and reclaim candidates rolled up across licenses.Read →License audits and utilizationReclaim dormant seats before a renewal so you renew for the right count.Read →Assign and recover hardwareRecover and retire devices that have reached end of life.Read →OffboardingRecover assets and revoke access before an employee's end date.Read →